1. What is Fiscalisation?

Fiscalisation refers to configuring of fiscal devices to enable them to record sales and other tax information on the read only fiscal memory at the time of sale for use by ZIMRA in Value Added Tax administration.

2. Who should fiscalise?

All Value Added Tax (VAT) registered operators should Fiscalise as outlined in SI 104 of 2010 as read with SI 148 of 2016 and SI 153 of 2016.

3. What are fiscal devices?

These are electronic devices which contain a “fiscal memory”. A “fiscal memory” is a special read only memory which is permanently built into a fiscalised device to store tax information at the time of the sale.

There are three broad categories of the prescribed fiscalised devices and these are; 

• Fiscalised electronic registers, also referred to as electronic tax registers (ETRs);
• Fiscalised printers; and
• Electronic signature devices (ESDs)

4. How do I know the type of device I am required to use?

 VAT registered retail operators are required, for the purposes of recording their business transactions, to use:

• A fiscalised electronic register; or
• A non-fiscalised electronic register together with a fiscal memory device.

All other operators who are required to use such devices but who are not retail operators are required to use:

• An electronic signature device; or
• A fiscalised electronic register; or
• A non-fiscalised electronic register together with a fiscal memory device.

5. Is there any assistance ZIMRA is giving in acquiring the devices?

Incentives which are granted to facilitate the Fiscalisation Programme are as follows:

• Registered operators can claim 50% of the cost of acquisition of the fiscal electronic registers as Input Tax on their VAT 7 Return.
• In addition the remaining 50% is spread over two years as and claimed as SIA on the Income Tax Return (ITF 12C).
• Rebate of duty is granted to Approved Suppliers on the importation of fiscal devices and fiscal memory devices.
• No VAT is payable on the importation of fiscal devices by approved suppliers.
• The local supply of fiscal devices and fiscal memory devices is VAT zero-rated.

6. Training on use of fiscal devices

The approved suppliers will assist you in identifying appropriate devices, install the devices as well as provide training on appropriate usage.

7. General Guidance

For specific details concerning fiscalised electronic registers and devices, kindly contact the approved suppliers.

For specific ZIMRA related issues, please contact your nearest ZIMRA office.

8. Where do I purchase the fiscal devices?

Fiscal devices should be acquired from the Approved Suppliers. The current list of approved suppliers is provided in the below link: 

Consolidated list of approved suppliers of fiscal devices